Privacy Policy Safe Industries Australia

Overview 

1. This Privacy Policy explains how Safe Industries Australia Pty Limited ACN 125 342 967 (“SIA”, “we”, “us” or “our”) collect, use, store and disclose your personal information in accordance with the Privacy Act 1988 (Cth) (“Privacy Act”) and the Australian Privacy Principles (“APPs”).
2. We are committed to respecting and protecting your privacy.

Purpose

• This policy applies to all personal information collected by us in the course of providing our safety services, engaging with customers, suppliers, employees, contractors, and any users of our website.

What is Personal Information?

1. Personal information means information or an opinion about an identified individual or an individual who is reasonably identifiable, whether true or not and whether recorded in a material form or not.

What Personal Information We Collect

1. 1. The personal information we may collect includes, but is not limited to:
      1. Name, role, position and contact details (including address, email, phone numbers);
      2. Information relevant to the safety services we are providing;
      3. Financial details including bank account information;
      4. Records of communication and interaction with us (including website usage data such as cookies, IP addresses, browsing history);
      5. Attendance details at events or seminars;
      6. Supplier or contractor details (skills, products, pricing).
   2. We will not collect sensitive information unless required by law or with your consent.

How We Collect Personal Information

1. We collect personal information directly from you or indirectly through:
2. Enquiries or instructions provided to us;
3. Completion of online forms, subscription to newsletters or updates;
4. Client files and correspondence;
5. Third parties including clients, courts, information providers or referrals;
6. Attendance at events, seminars or marketing activities; and
7. Website analytics tools (cookies, IP addresses).

Why We Collect, Hold and Use Personal Information

1. We collect and use your personal information for purposes including:
2. Providing services;
3. Responding to your enquiries;
4. Conducting due diligence and conflict checks;
5. Managing client relationships;
6. Marketing and communication of industry updates, newsletters and events;
7. Employment or contractor engagement;
8. Invoicing and managing accounts;
9. Meeting legal and regulatory obligations;
10. Internal management and improvement of services.
11. Personal information is only retained for as long as reasonably necessary or as required by law (e.g., client files for 7 years after closure).

Disclosure of Personal Information

1. 1. Subject to our confidentiality obligations, we may disclose your personal information to:
      1. Parties relevant to providing you with safety services;
      2. IT and cloud storage service providers;
      3. Marketing platforms (e.g., for newsletters);
      4. Professional advisors (auditors, consultants, insurers);
      5. Other third-party providers supporting our business operations.

 

1. Some of these parties may be located outside Australia, including in New Zealand, the United States, United Kingdom, France, and the United Arab Emirates. We will take reasonable steps to ensure overseas recipients handle your information in compliance with the APPs.

 

Data Security

1. 1. We take the security of your personal information seriously. SIA adopts a range of physical, technical and administrative safeguards to protect your data from misuse, interference, loss, unauthorised access, modification or disclosure.
   2. Our security measures include:
      1. Secure storage of hard copy documents within our offices;
      2. Password-protected computer systems and practice management software;
      3. Restricted access to personal information to authorised personnel only;
      4. Regular monitoring of systems and practices for vulnerabilities;
      5. Secure destruction or de-identification of personal information no longer required.

Third Party Sharing

1. 1. SIA may share your personal information with third-party service providers, including subcontractors and cloud storage providers, to facilitate our service delivery. We ensure that any third parties are compliant with Australian privacy law. We may also transfer your personal data outside of Australia, this will only occur with your knowledge and consent.

Data Breach Protocol

1. If a data breach occurs that is likely to result in serious harm, we will:
2. Notify affected individuals and the Office of the Australian Information Commissioner (OAIC);
3. Take steps to contain and remedy the breach; and

Investigate the cause and improve our systems.

Website Use & Cookies

1. Our website uses cookies to improve user experience and track analytics. You may control cookie settings through your browser.

Accessing or Correcting Your Personal Information

1. Under the Privacy Act, you have the right to:
2. Access the personal information we hold about you.
3. Request corrections to your personal information if it is inaccurate or out of date.
4. Request the deletion of your personal information, subject to legal requirements. 
5. To exercise these rights, please contact our Privacy Officer at the details below.

Opting Out of Marketing

1. You can unsubscribe from our marketing communications at any time by:
2. Using the “unsubscribe” link in emails; or
3. Contacting us directly.

 

Changes to This Policy

1. We review our Privacy Policy annually and may update it from time to time. The latest version will always be available on our website.

• Contact Us / Complaints

1. If you have any questions, concerns, or wish to make a privacy complaint, please contact:
2. Email: office@safeindustries.net.au

1. Phone: 1300 007 857
2. Address: 99 Liverpool Street, Scone, NSW 2337

We will respond to your complaint within 30 days. If you are not satisfied with our response, you may contact the OAIC at: www.oaic.gov.au/privacy/privacy-complaints.